Shipping Information

Omni DataSafe™ is designed to simplify everyday life by allowing you to store, access, and safeguard everything from legal documents and financial records to personal memories.

Standard Shipment Times Vary by Location:

US Destinations: 5-8 business days in transit

Canada: 2-6 weeks in transit

International Destinations: 2-8 weeks* in transit

*Please note that certain international destinations, such as Mexico and Israel, are experiencing longer shipping delays.

Shipping Delays

Most International packages are delivered within 2-8 weeks, however, some packages have been delayed by an additional 2-6 weeks. To minimize delays, be sure to provide an accurate shipping address and telephone number.

Please also be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations, and unfortunately, we cannot control or prevent this type of delay. WE ARE NOT RESPONSIBLE for any packages lost, stolen or delayed by the shipping or postal service. 

International Customs Fees and Taxes

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

We have no advance knowledge of such fees, cannot manipulate the values, and cannot pay potential fees for you. You are responsible for any importation costs that may arise. 

Shipping & Returns FAQ

When will my order arrive?

All shipments are sent by DHL Global Mail and you can track your shipment via the DHL Global Mail tracking system at https://webtrack.dhlglobalmail.com/

Will I have to pay any additional customs, duties or VAT fees when I receive my order?

Depending on your country, it is possible that you will be charged one or more of these fees when you receive your order.

How does the 30 Day Money Back Guarantee work?

We offer a no-hassle, 30-Day Money Back Guarantee. If you’re not 100% satisfied with your purchase, we are happy to help you with a return.

You can return your Omni DataSafe for any reason within 30 days, beginning the date of delivery, for a full refund of your purchase amount. Please note that shipping and handling charges and taxes paid (e.g. state, customs, VAT) are non-refundable.

When can I expect my refund?

Your return must be received within 30 days of the delivery date. Returns received after 30 days of the delivery date will not be processed, and no refund will be issued.

Return postage is the customer's responsibility, and all returns must have the proper amount of postage. Packages with insufficient postage will be returned to sender, and no refund will be processed. The customer shall assume all risk of loss or damage to the product while in transit.

Once your return is received, inspected, and accepted, if it meets the return restrictions noted above, we will apply a credit to the payment method that was used to originally purchase the item and notify you via email that your return was processed. Allow up to 30 days to receive the return credit.

Shipping and handling charges and taxes paid (e.g. state, customs, VAT) are not refundable.

For shipments refused by the recipient for any reason (except where authorized by Omni DataSafe), or for shipments returned to Omni DataSafe for non-payment of Customs Duties and Taxes, product and shipping charges are non-refundable.

When placing your order for Omni DataSafe, you are agreeing to these terms and acknowledge Omni DataSafe's return and refund policies.